Biotic Complex

Yes, we use natural plant fibre capsules which are suitable for both vegans & vegetarians.

Our formulation experts have purposely included several well-studied strains of friendly bacteria that have been shown to offer benefits in supporting digestive issues like IBS & bloating in clinical trials.

These include lactobacillus rhamnosus, acidophilus & bifidobacterium longum.

Our 21 billion CFU formula is only sold online. It's manufactured fresh from the lab & sold directly to consumers - meaning it won't be sitting on supermarket shelves for months on end.

Plus our warehouse store this product according to strict guidelines based on industry best practices which all help to ensure this product arrives to you in an optimal state for effectiveness.

Research has shown that maintaining a healthy gut microbiome has direct links to the health of your skin.

Some studies have suggested that certain strains such as L. Acidophilus may have a beneficial impact on skin health by calming the type of inflammatory response that can lead to acne breakouts.

We've developed a unique delayed-release capsule that helps keep the 'friendly' bacteria alive long enough to reach the intestines intact - essential for them to be able to do their job.

With standard capsules, the friendly bacteria often don't survive the harsh environment of your stomach. This means they aren't alive when they reach your gut and so can't be effective.

This formula contains sugar beet which is a natural pre-biotic that helps to feed the good bacteria in the gut for effectiveness.

We chose this instead of inulin used in most probiotics as it's a naturally-occurring source of dietary fibre.

Subscribing to Purolabs is the smartest way to maintain your wellness routine, save money, and enjoy complete flexibility with your deliveries.

• Save up to 20% – Get our best prices on every order, automatically
• Zero Hassle – Skip or reschedule deliveries whenever you need
• Priority Processing – Subscribers always ship first
• Exclusive Perks – Early access to new products and special offers

Getting Started is Simple: Just click "Subscribe & Save “20% on any product page

Taking control of your subscription couldn't be easier!

Simply log into your account portal to adjust orders, change delivery dates, or update your preferences. 

Everything you need is right at your fingertips – no phone calls, no waiting.

Your portal puts you in complete control:

• View Upcoming Orders – See what's coming and when
• Swap Products – Try different formulas or flavours
• Pause Anytime – Take a break for up to 3 months
• Adjust Quantities – Scale up or down based on your needs
• Update Payment – Keep your details current
• Change Address – Update delivery information instantly
• Add Extras – Include one-time items with your regular order
• Track Savings – See how much you've saved as a subscriber

Remember: Every subscription is protected by our 60-day money-back guarantee, so you can subscribe with complete confidence.

Absolutely! Your wellness journey evolves, and so can your subscription. 

• Swap between any Purolabs products
• Adjust quantities to match your needs
• Add one-time purchases to try something new
• All changes take effect from your next delivery

Life happens – we get it!

• Running low sooner than expected? Bring your order forward
• Still have plenty? Push it back or skip a delivery – no questions asked
• Manage everything through your customer portal in seconds

While we'd love to keep supporting your wellness journey, we understand plans change.

Cancelling is straightforward:

• Log into your account portal
• Navigate to Subscription Settings
• Select Cancel Subscription and follow the prompts

That's it – no hidden fees, no complicated process.

Please note: We have a 2-order minimum commitment to ensure you experience the full benefits of our products. The cancellation option will only appear after 2 orders. 

At Purolabs, we don't just add more ingredients—we choose the right ones.

Every supplement contains premium, science-backed nutrients in their most bioavailable forms, so your body actually absorbs and uses them.

We're different because we maintain a 100% clean label with no fillers, additives, or synthetic nasties—just pure, potent ingredients.

Our products are made right here in the UK to ISO 22000 certified and GMP standards, ensuring complete transparency from sourcing to delivery.

We use superior bioavailable forms of nutrients that deliver real results, not expensive waste, and we're so confident in our products that we offer a 60-day money-back guarantee.

Purolabs is a small, family-run business based in South London. Founded by husband and wife Adam and Marilia, we're an independent UK company—not a faceless corporation. This means we can put quality and customers first, without shareholders pushing us to cut corners.

From our London base, we personally oversee every aspect of production and our friendly team is here to help seven days a week. When you choose Purolabs, you're supporting a local British business that genuinely cares about your wellbeing.

Orders are dispatched via Royal Mail and we typically see 99% arrive within 2-3 working days.

For faster delivery, we also offer a DHL Express next working day service.

All orders are sent promptly from our UK warehouse within 24 business hours, so you'll receive your supplements quickly whichever option you choose.

We believe in our products and want you to feel confident trying them risk-free so we offer a 60-day money-back guarantee.

If you're not completely satisfied with your supplements for any reason, simply return any unused bottles within 60 days of purchase for a full refund - no questions asked.

Full details are available here 

We're committed to protecting the planet through thoughtful, sustainable practices.

All orders arrive in our signature flat, letterbox-friendly packaging that's 100% plastic-free, zero carbon and fully recyclable.

Our shipping boxes are FSC-certified paperboard, printed with eco-friendly water-based inks, and completely biodegradable.

Even our supplement bottles and lids are made from recyclable HDPE and PP materials. By choosing innovative flat packaging over bulky boxes, we significantly reduce shipping emissions and waste.

It's just one of the ways we ensure your health supplements don't come at the cost of our planet's health.

We're here to help! You can reach our friendly customer support team by emailing support@purolabs.com or using the contact form on our website.

We pride ourselves on personal service and aim to respond to all enquiries within 24 hours, seven days a week.

Whether you have questions about our products, need help with an order, or just want some supplement advice, we're always happy to chat.